FAQs

Frequently Asked Questions

Yes, we are able to ship our products internationally! We understand that our customers come from various parts of the world, and we're thrilled to offer our products to a global audience.

However, international shipping can involve additional considerations such as customs, duties, and varying shipping rates based on the destination. To ensure a smooth and accurate process for international orders, we kindly request that you reach out to us via email at info@tvlifts.co.za.

By contacting us directly, we can assess the feasibility of shipping to your specific location and provide you with the most up-to-date information regarding any additional expenses or requirements that may be applicable. Our dedicated team will be more than happy to assist you and provide you with all the necessary details to make an informed decision.

We strive to provide the best possible customer service, and we want to ensure that your international shipping experience is seamless. Please feel free to reach out to us via email, and we'll be delighted to assist you with your international order inquiries.

Yes, we offer free delivery within South Africa! We believe in providing a seamless and convenient shopping experience for our valued customers.

For international or cross-border orders, delivery charges are not included and will be quoted separately.

We understand that you may have a specific fabric in mind or already have a fabric of your own that you would like to use for our products. We're here to assist you in bringing your vision to life.

If you would like to use your own fabric or any other fabric of your choice, simply get in touch with us. Our team will be more than happy to guide you through the process and provide you with all the necessary information. We'll work closely with you to ensure that your fabric is suitable for the desired product, and we'll advise you on any specific requirements or limitations.

To initiate the process, please reach out to our customer support team via info@tvlifts.co.za

We will gladly assist you in discussing the details, providing fabric guidelines, and answering any questions you may have. We strive to accommodate our customers' preferences, and we look forward to collaborating with you to create a truly personalized product.